Production
After receiving your wax plate with fingertip stamp, we produce the necklace between 7 to 9 business days. It takes 2-3 days for the necklace to arrive. We recommend ordering the Fingerprint Kit 9-14 business days before the deadline.
You can check detailed process here:https://magicst925.com/pages/how-it-works
Together with your Fingerprint Kit, you’ll receive full instructions and QR code that links to step-by-step video tutorial.
You can watch video instructions here: https://magicst925.com/pages/video-instructions
If you still have any questions, don’t hesitate to contact us at hello@magicst925.com
Yes, it is possible to make two-sided necklace. You will have to make a stamp on both sides of one wax plate. Keep in mind that after making the first stamp you’ll have to wait up to 5 minutes while wax gets cold and make the second stamp after this period of time.
Yes, you can take fingerprint stamp of all ages - from newborn to elderly. Please take a note that newborn’s fingertip stamp may look more gentle. If you’re making newborn fingerprint stamp, make sure they are sleepy or relaxed so that their fingers wouldn't be so tense.
Together with the Fingertip Kit, we will send you six wax plates so you’ll have a chance to do a mistake. Try all of them and send only the best looking wax plate back to us.
No. During the production process, wax plates with fingerstamps are transformed into silver. This means that a wax plate will be burnt due to the high temperature.
No, we transform the exact wax plate in to the silver necklace. No other actions can be made after the wax plate is turned into the silver.
Shipping & returns
No, returns or exchanges of the necklace are not accepted. Every necklace is custom so we can’t put back in stock the necklace that was specially made for you.
The Fingerprint Kit usually takes 1-3 business days to be delivered. Every Fingerprint Kit inlcludes a shipping label that allows you to simply send the wax plate back. After we receive the vax plate, we need 7-9 business days to transform it into the necklace. Shipping of a necklace takes another 1-3 business days.
We recommend to order a Kit 9-14 days before the deadline.
No, shipping is already included in the price. You will find the shipping label in the Fingertip Kit that we will send to you.